McAfee Expands MSP Program

McAfee, the world’s largest dedicated security technology company, has announced its Managed Service Provider (MSP) program, ensuring that partners have access to the tools, training and resources required to grow a successful managed security services business. “We are seeing tremendous growth in the managed service market fueled by customer demand for reduced IT complexity andRead more >>


The Top 20 Tools for Tech Support

Ask any plumber, carpenter, handy-man, or mechanic for assistance, and each and every one of them will show up with a tool kit full of the most critical tools they need to address the majority of situations they will encounter. It’s no different for the IT Admin. There’s a tool for every task, and havingRead more >>


If You Are Going to Have a Value-Add, At Least Make It a Good One

I often leave my home office and go to a restaurant to eat and work on my laptop. It provides an escape from the house and helps me to continue to get things done. Recently, I had been going to Panera Bread, they have some healthy food items and since they offered free Wi-Fi, itRead more >>


OpenDNS more than Doubles MSP Roster

OpenDNS, the world’s largest internet-wide security network, has announced that the number of MSPs participating in OpenDNS for MSPs has more than doubled since the beginning of the year. OpenDNS is the leading provider of unique security devices that use its DNS platform and intelligence to protect organizations from malware, botnets, phishing and other undesirableRead more >>


N-able Technologies Launches N-central 9.0

The global leader in remote monitoring and management (RMM) software for MSPs and IT departments, N-able Technologies has launched an industry-first, standards-based RMM and service automation platform. Designed to deliver unprecedented standards for automated MSP service delivery and advanced remote control of client devices, N-central 9.0 is widely recognized as the IT channel’s number oneRead more >>


Symantec Cloud: Delivers Partner Management Console

Global leader in the provision of security, storage and systems management solutions, Symantec has announced the availability of Symantec Partner Management Console, along with several other new cloud capabilities. The Partner Management Console has been designed to simplify the management and monitoring of Symantec Endpoint and Symantec Backup through a single, web-based portal.Read more >>


Microsoft Lowers the Middle Finger to the Channel with Office 365 Resell Opportunities

I wrote an article for Wired magazine some months ago in which a Microsoft employee very adamantly told me that Microsoft will NEVER allow the reselling of Office 365. Well in a move that shocked the channel, yesterday at WPC 2012 in Toronto, Steve Ballmer announced that they now have a plan on allowing partnersRead more >>


HP Brings its A-Game to the Channel with New Cloud Initiatives

This post was originally on Wired’s Cloudline website, but they felt it was too “HP Oriented” so it was deleted. I am guessing that is because the site is sponsored by IBM. I think that solution providers need to be aware of what is going on with some of the big players in cloud computing.Read more >>


SonicWALL TZ205 Security Appliance

The SonicWALL TZ205 is a small form factor firewall/security appliance targeted for a number of uses including the SMB, branch office, retail store, and home office. With a size and port density comparable to a home router or small firewall, this device may look like just a five port switch or cable router. However, goodRead more >>


The Foundations of IT Services Automation

When you are in the managed IT services business, automation is the only way to become insanely profitable. The whole basis of managed services is to guarantee that your clients’ network will operate at an acceptable level for a fixed fee. The way to profitability deliver managed services is by automating your workload. Otherwise, youRead more >>

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Kirsten Mackintosh - News Editor.
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