Symantec Cloud: Delivers Partner Management Console

Global leader in the provision of security, storage and systems management solutions, Symantec has announced the availability of Symantec Partner Management Console, along with several other new cloud capabilities.

The Partner Management Console has been designed to simplify the management and monitoring of Symantec Endpoint and Symantec Backup through a single, web-based portal. The new console, which provides features and functionality for MSPs to manage security and backup solutions as managed services, includes new integrations with Kaseya, LabTech Software, and Level Platforms.

The console enables fast customer set-up, easy provisioning of customer accounts, and conversion of trials and management of subscriptions to reduce administrative overhead, drive growth, and accelerate profitability. The console also enables customized and branded usage, as well as status and security reports, thereby reducing the costs of managing multiple customers and services.

For established MSPs, Symantec has also added new integrations with several market-leading RMM platform providers. The Symantec Backup Exec 2012 Management Plug-in 1.1 for Kaseya allows partners to leverage the combined data and application protection capabilities of Symantec’s Backup Exec with the management and remote monitoring capabilities of the Kaseya management solution. Further, the plug-in enables Kaseya users to monitor and manage Symantec Backup Exec servers in customer environments remotely, from within the Kaseya Virtual System Administrator (VSA) console. With this helpful plug-in, Kaseya MSPs can be assured that systems are functioning properly and within compliance standards, without the costs associated with visiting a customer site.

“The combination of the Kaseya IT Systems Management framework and Symantec’s Backup Exec solution represents a key opportunity for IT professionals. The Symantec plug-in module for Kaseya is another example of the growing demand for seamless centralized systems management and further adds to Kaseya’s ecosystem. The Symantec Backup Exec plug-in extends the overall functionality of the Kaseya system for centrally managed backup and recovery from within a single pane of glass,” said Jim Alves, EVP OEM & Strategic Initiatives at Kaseya.

In addition, Symantec and Level Platforms announced their second advanced integration with the release of the Symantec Endpoint Protection Service Module (Symantec Backup Exec has had integrated RMM support with Level Platforms for more than a year). Lab Tech Software also announced Symantec’s partnership in LabTech’s Technology Alliance Partner Program (TAPP). With Symantec’s participation, existing and future Symantec customers will be able to leverage the LabTech Software RMM platform to deploy, set up, manage and monitor back up and endpoint security across multiple domains, from a single console and location.