Casper Manes


Casper Manes
Backup Server

CloudBerry Backup Server Edition

CloudBerry Backup Server Edition is a backup software for Windows 2003 and 2008 that uses cloud based storage as the destination for data. You purchase the software from CloudBerry, your storage from Amazon S3, Windows Azure, or other provider, and you are off and running with a full backup solution. Features: CloudBerry Backup Server EditionRead more >>


The Top 20 Tools for Tech Support

Ask any plumber, carpenter, handy-man, or mechanic for assistance, and each and every one of them will show up with a tool kit full of the most critical tools they need to address the majority of situations they will encounter. It’s no different for the IT Admin. There’s a tool for every task, and havingRead more >>


SonicWALL TZ205 Security Appliance

The SonicWALL TZ205 is a small form factor firewall/security appliance targeted for a number of uses including the SMB, branch office, retail store, and home office. With a size and port density comparable to a home router or small firewall, this device may look like just a five port switch or cable router. However, goodRead more >>


5 Web Based Applications MSPs Can Use to Make Money Today

MSPs always need to be on the lookout for the next service they can manage for their customers. There are several up and coming web based applications that you want to take a look at. These 5 solutions cover a range of services that MSPs can offer to their customers, which should be interesting toRead more >>

IT help desk

Top 7 Services MSPs Should Offer their Customers

In order to survive, managed service providers must distinguish themselves in innovative and unique ways, offering their customers the services which they need, often before they even know they need them. With so many different services now moving to a cloud model, managed service providers have a wide range of different services which they canRead more >>


The Five Biggest Risks to an MSP’s Core Business

As a managed service provider, your core business depends upon being able to provide services for a lower cost than your customers could do it themselves, and better than your competitors can. Keeping ahead of the competition is critical to the success of your business, and differentiating yourself from the other MSPs your customers haveRead more >>


Google Apps – Threat or Opportunity for MSPs?

Google Apps. is the brand for Google’s various products, targeting businesses in the SMB and enterprise space, as well as education. It centers around Google’s flagship email platform, but also includes calendars, documents, sites, collaboration with Microsoft Office, and a marketplace where customers can obtain applications that will integrate with their business Gmail in categoriesRead more >>

Site24x7logo (1)

Monitoring Meets the Cloud at

There’s a new external monitoring service from Zoho called Site 24×7, and it’s a service you really want to check out. Zoho brings website monitoring and more to the cloud, with a number of capabilities that admins have wanted for years but been hard-pressed to find. It starts with a free trial. Site24x7 lets youRead more >>

Editorial Team

Gilbert Zammit - Editor-in-Chief
Kirsten Mackintosh - News Editor.
Todd Nielsen - Expert Writer.
Brad Kendall - Contributing Editor.
Casper Manes - Contributing Editor.
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