Category: Messaging


Sprint to Offer Microsoft Office 365

Sprint Nextel, provider of wireless and wireline communication services, has announced that it will deliver Microsoft Office 365 to small and mid-sized businesses (SMBs). Aimed at building upon the expanding portfolio of cloud-based solutions that Sprint has focused on launching this year, the Office 365 offering will join Sprint’s Infrastructure-as-a-Service (IaaS) planned for launch inRead more >>

IT help desk

Top 7 Services MSPs Should Offer their Customers

In order to survive, managed service providers must distinguish themselves in innovative and unique ways, offering their customers the services which they need, often before they even know they need them. With so many different services now moving to a cloud model, managed service providers have a wide range of different services which they canRead more >>


New Revenue Sources for IT Professionals

Every business owner wants to make more money, especially IT professionals. Why bother going out and acquiring more clients when there is more opportunity to increase your revenue within your existing client base. What you need to do is find some alternate revenue sources based on technology that differ from the traditional IT services youRead more >>

The 2012 Intel Ultrabook Takeover!

Last year Intel proposed the new Intel Ultrabook format as a response to the ever growing need for smaller and more powerful laptops. This was also a move to bring about a Windows similar version of the ever popular Mac Air.  The format caught the attention of several manufacturers who quickly developed some stellar optionsRead more >>

Microsoft Partners with 24/7 To Change The Future of Customer Service

Microsoft Corp. and 24/7 Inc. have announced their agreement to bring Microsoft’s interactive, self-service technology together with 24/7 Inc.’s predictive consumer experience technology into one unified cloud platform. The agreement includes Microsoft merging its interactive self-service assets (including people, clients and technologies) into 24/7 Inc., as well as a Research and Development (R&D) partnership, long-termRead more >>

Intermedia’s Email Encryption Tailored for UK Policy

Intermedia, a popular purveyor of hosted Exchange service for SMBs, has begun promoting their Encrypted Email service in the United Kingdom, designed to ensure compliance, impregnability and ease of use. Encrypted Email extends Intermedia’s business model, which revolves around allowing managed service providers a ‘turn-key’ hosted Exchange service option, permitting an alternative revenue stream withoutRead more >>


What Would You Do If You Were the CEO of HP?

One of my customers called me the other day.  We have quoted them a major server upgrade.  They have specific requirements that mean that they need onsite equipment.  He called up because he was worried about HP, he was concerned that maybe they wouldn’t be around to support him in five years.  There were twoRead more >>

After the Storm – Backup and Recovery on Mobile Devices

This guest post was written by Nerissa Martin on behalf of Asigra It’s no doubt that the tragedy of Hurricane Irene has had an impact much broader than the US northeast coast, affecting parts of the Caribbean, South America, the U.S. and Canada. An article published on said the Federal Communications Commission (FCC) reported “…6,500 cell towersRead more >>


Avaya Awarded Advanced Enterprise Mobility Solutions Accolade by Frost & Sullivan

Global telecommunications company Avaya Inc has been awarded the 2011 Global Market Share Leadership Award in Enterprise Premises-Based FMC (Fixed Mobile Convergence) Solutions. The award, presented by research and consulting firm Frost & Sullivan, highlights Avaya’s growth within the FMC industry, measured by the company’s 35.5% market share in 2010. FMC solutions involve approaches thatRead more >>

Top 20 channel partner blogs you should follow

If you’re in the reseller business, it pays to keep your finger on the pulse of the industry and know not only what’s going on now, but what’s likely to go on tomorrow. The blogosphere is full of channel partner bloggers eager to voice their opinions, inside information, gossip, and rumors. While we hope thatRead more >>

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Gilbert Zammit - Editor-in-Chief
Kirsten Mackintosh - News Editor.
Todd Nielsen - Expert Writer.
Brad Kendall - Contributing Editor.
Casper Manes - Contributing Editor.
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