LANDesk, a leading provider of systems lifecycle management, endpoint security and IT service management solutions, has released the findings of recent research conducted by the Service Desk Institute (SDI). Sponsored by LANDesk, the study is the first of its kind in the United Kingdom and captured responses from over 10,000 IT service management professionals. TheRead more >>

LabTech Software, developer of the world’s leading remote monitoring and management (RMM) solution, has announced the arrival of LabTech 2012, the first in a series of product updates designed to provide IT service professionals with a complete suite of product features and services. Available to LabTech partners immediately, this RMM solution for both on-premise andRead more >>

CallPro CRM, the leading global online call management system, is now accessible to System Integrators, VAR’s, Resellers and Consultants on a resell basis. Quality System Solutions (QSS) has announced its EMEA Partner Program, which includes pre-qualified sales leads, increased pre-sale discounts and protected accounts, free technical support for partners, free product and market training, freeRead more >>

ManageEngine, a leading provider of cost-effective enterprise IT management software, has announced that Firewall Analyzer, the company’s firewall log analysis software, will now support logs from virtual firewalls present in the Cisco, FortiGate and Check Point devices. Enterprises and MSPs increasingly rely on hosted, multi-tenant environments to deliver business services. In these instances, virtual firewallsRead more >>

HP, the world’s largest technology company, has announced two new sales initiatives to expand revenue opportunities for channel partners in the United States. With the aim of stimulating growth, the initiatives include the ‘100 Percent New Accounts Initiative’ as well as the ‘100 Percent LeftHand and StoreOnce Initiative’. Under the terms of the New AccountsRead more >>

Released by Cisco, the worldwide leader in networking, the Cisco Connected World Technology Report has revealed the importance of moving beyond ‘Bring Your Own Device’ (BYOD) connectivity in the workplace. In line with these findings, Cisco has developed a comprehensive, holistic approach that unifies policy, delivers a superior user experience and simplifies management in anyRead more >>

StorageCraft, a provider of backup, data protection, disaster recovery and system migration for Windows servers and computers, have announced their partnership with Intel, the world’s leader in silicon innovation, to offer a Backup and Disaster Recovery (BDR) appliance operating on the Intel Hybrid Cloud platform. Powered by StorageCraft, the BDR appliance is available with theRead more >>

Kodak, the world’s foremost imaging innovator, has expanded a reseller agreement with Online Print Solutions (OPS) to cover customers on a global scale. Kodak has been an authorized reseller of the full range of OPS web-to-print and cross-media marketing solutions in North America since early 2011 and the success of this arrangement has lead toRead more >>

Cloud Sherpas, the world’s leading Google Apps cloud service provider, and GlobalOne, a cloud solution provider at the forefront of the SaaS and cloud computing industry, have merged to combine their expertise in installing and supporting Google Aps and Salesforce.com applications. As one of the first Google Enterprise support partners, and named “Google Enterprise 2011Read more >>

Gartner, the world’s leading IT research and advisory company, has made public the findings of its special report, “Hybrid IT: How Internal and External Cloud Services are Transforming IT.” Hybrid IT (the result of combining internal and external services, generally from a combination of internal and external public clouds), is transforming IT architectures as wellRead more >>