Category: Security


McAfee Expands MSP Program

McAfee, the world’s largest dedicated security technology company, has announced its Managed Service Provider (MSP) program, ensuring that partners have access to the tools, training and resources required to grow a successful managed security services business. “We are seeing tremendous growth in the managed service market fueled by customer demand for reduced IT complexity andRead more >>


The Top 20 Tools for Tech Support

Ask any plumber, carpenter, handy-man, or mechanic for assistance, and each and every one of them will show up with a tool kit full of the most critical tools they need to address the majority of situations they will encounter. It’s no different for the IT Admin. There’s a tool for every task, and havingRead more >>


SonicWALL TZ205 Security Appliance

The SonicWALL TZ205 is a small form factor firewall/security appliance targeted for a number of uses including the SMB, branch office, retail store, and home office. With a size and port density comparable to a home router or small firewall, this device may look like just a five port switch or cable router. However, goodRead more >>


The Foundations of IT Services Automation

When you are in the managed IT services business, automation is the only way to become insanely profitable. The whole basis of managed services is to guarantee that your clients’ network will operate at an acceptable level for a fixed fee. The way to profitability deliver managed services is by automating your workload. Otherwise, youRead more >>


Password Management Should be at the Top of Every MSP’s Arsenal

Imagine the risk: A former technician starts grumbling about your firm amidst a night of self-indulgence and sulking.  Curiosity gets the best of them, and they decide to see if all the client passwords have been changed since their departure from the company.  Low and behold, they find a service account password that wasn’t changed,Read more >>


CA Technologies Launches a new Global Partner Program

IT management software and solutions company, CA Technologies, has announced that its recently launched ‘CA Global Partner Program’ will include a host of new mainframe management solutions. Available to partners inNorth America, the mainframe offerings are anticipated to reach global partners by September. With the addition of mainframe solutions, the CA Global Partner Program enablesRead more >>


Mobility and the Enterprise – 9 Steps for Embracing and Managing the Emerging BYOD Trend

Businesses of all sizes find themselves in unknown territory with the exponential growth of the mobile workforce and the “consumerization of IT.” In particular, employees are extending their workday and increasing office efficiency by using their own personal technology such as, smartphone and tablet devices. Because corporate IT is not always dictating which smartphone orRead more >>

IT help desk

Top 7 Services MSPs Should Offer their Customers

In order to survive, managed service providers must distinguish themselves in innovative and unique ways, offering their customers the services which they need, often before they even know they need them. With so many different services now moving to a cloud model, managed service providers have a wide range of different services which they canRead more >>


Tools and Advice the Channel Can Offer to Help Companies Ward Off Attacks

As the number and severity of cyber-crimes continues to grow, it’s important for the channel to understand the steps cyber-criminals take to attack an organization’s network as well as the types of malware they use and the tools to recommend to companies so that they can stop these attacks from happening. There are four basicRead more >>


New Revenue Sources for IT Professionals

Every business owner wants to make more money, especially IT professionals. Why bother going out and acquiring more clients when there is more opportunity to increase your revenue within your existing client base. What you need to do is find some alternate revenue sources based on technology that differ from the traditional IT services youRead more >>

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Gilbert Zammit - Editor-in-Chief
Kirsten Mackintosh - News Editor.
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