Avnet Technology Solutions, a leader in global IT solutions distribution, has announced the launch of a dedicated team focused on off-premise cloud solutions for value-added reseller (VAR), integrated software vendor (ISV), and managed service provider (MSP) partners throughout the United States and Canada. “Avnet invested more than a year of research and development into theRead more >>

Asigra, a leading cloud software vendor focused on backup, recovery and restoration, has recently announced the findings of its Backup Modernization Survey. Conducted and validated by an independent, third party research firm, TechValidate, the survey revealed that a significant number of enterprises are considering cloud backup as a replacement to current backup systems. The surveyRead more >>

Once, the key drivers for telecommuting were about productivity and flexibility—the so-called “work-life balance” that many workers strive for.  Those “soft benefits” still exist, but, increasingly, financial considerations such as gas prices, the credit crisis and hard cost savings are driving telecommuting programs. There are many positives for telecommuting programs as it helps companies strengthenRead more >>

With the right tools and knowledge, any MSP can effectively drive Help Desk Performance, and thus customer experience as well as the golden goose – Profitability! By monitoring key metrics you will be able to confident reduce costs through resource burden rate analysis and achieve ever increasing technical efficiency. To get started it is firstRead more >>

I think I am becoming a bit cynical on the MSP front. It is not because of my special insight or expertise in cloud computing (well maybe a little). It is not because I am tired of hearing about MSP services and everything that goes with along with it (ok it might be). It isRead more >>

By now, I am sure all of you are convinced of the cost and convenience savings of virtualizing your client’s server infrastructure. If you have hardware refresh plans for any of your clients, at one point you must have thought “What about VDI?” VDI of course is virtual desktop infrastructure and it allows you to extend the benefitsRead more >>

As a managed service provider, your core business depends upon being able to provide services for a lower cost than your customers could do it themselves, and better than your competitors can. Keeping ahead of the competition is critical to the success of your business, and differentiating yourself from the other MSPs your customers haveRead more >>

Google Apps. is the brand for Google’s various products, targeting businesses in the SMB and enterprise space, as well as education. It centers around Google’s flagship email platform, but also includes calendars, documents, sites, collaboration with Microsoft Office, and a marketplace where customers can obtain applications that will integrate with their business Gmail in categoriesRead more >>

There once was a symbiotic relationship between Telecom VARs and IT Solution Providers. For years this symbiotic relationship has been slowly eroding and turning into an all-out war, each differing entity actively trying to steal clients away from the other, while attempting to offer their competition’s services to their own client base. This battle hasRead more >>

Symantec, global leader in the provision of security, storage and systems management solutions, has announced the Symantec Endpoint Protection Management Plug-in 1.5 for Kaseya® software. As the first discrete third-party security plug-in product for Kaseya, the new plug-in is available immediately at no cost to Symantec registered partners. The new Symantec plug-in for Kaseya enablesRead more >>